Frequently Asked Questions
Everything you need to know about shopping with Pawsrico.
What is the average shipping time for my order?
Standard shipping typically takes 5-7 business days within the continental US. International shipping times vary by location but usually arrive within 10-15 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small processing fee.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite fitting garment to ensure the perfect fit.
What payment methods do you accept?
Pawsrico accepts all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials ethically sourced?
Yes, we pride ourselves on sustainability. We partner only with manufacturers who adhere to fair labor practices and use high-quality, eco-friendly fabrics whenever possible.
Can I track my order once it has been placed?
Absolutely! Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.